Monday, December 07, 2009

Health and Safety Corner

In the radio I heard a story about a passanger on a train that was delayed. He went to the buffet car to ask for an egg roll. He was told that he was not allowed one for "health and safety reasons". When asked what those reasons were he was told that he couldnt have his egg roll because there might have to be an emergency evacuation and he might choke on it! A sign of the times that we live in. What this story shows is not only a complete lack of customer service, presumably by someone for whom that is part of the requirements of their job - but the fact that Health and Safety has become a by word for ridiculous decisions.